Communication Skills Are Real

I'm frequently asked whether I believe people can really improve their communication skills, and whether it's really possible to resolve conflicts peacefully. The question always surprises me, as I see real change and resolution happening for so many people on a weekly basis.

We can absolutely become better communicators, and it's a great idea for us to do so. It takes some effort and attention, just like improving ability in any other field, but the rewards are huge. Improved communication skills are likely to transform your personal and professional relationships, and your enjoyment of life. You can continually reduce the time you spend on "clean-up" after unsuccessful interactions, and the time spent revisiting unsatisfying conversations in your mind.